All items that are not part of our actual inventory list, if the item is part of our inventory and presently not in stock you must use the notification .
Yes. This is possible, it has to be prepaid.
To proceed with a special order :
1. Please make sure we do not have the desired item on www.x-reload.com. You can look up for the desired item by browsing by categories or with our convenient search tool.
2. If we do not have an item and you wish to order it as a special order, send us a detailed email at support@x-reload.com Your email must contain the following informations :
Note: We do not accept special order over the phone
One of our specialist will reply to confirm pricing and ETA if possible.
All special orders are prepaid and not refundable.
We experienced some problems with special orders in the past, we are now requiring to be prepaid before placing an order.
All special order have to be paid in full by EMT
Submit your order and send Interac E-Transfer (EMT) through your online banking website to emt@x-reload.com
Security answer is x-reload
Once received; we will link the payment to your order and process.