With receipt: Items returned in accordance with X-Reload return policy , accompanied by a receipt , a RMA number and in saleable condition will be refunded at the original purchase price, plus applicable sales tax, in the original payment method.
Note: Unless an error occurred on our part in the shipment of your order or if the product is defective, shipping fees charged at time of order will not be refunded and the cost of return shipping (if a pre-paid return label included with your original order is used) will be deducted from your merchandise credit or refund.
We don’t accept COD return orders.
X-Reload reserves the right to limit or decline returns and exchanges.
For items damaged in shipment, please email email@example.com before returning. Some products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair.
Our standard return policy does not apply to the following items:
Final Sale items that cannot be returned include:
Other restrictions may apply. For more information please email firstname.lastname@example.org