No changes to your order will be allowed after is submission.
X-Reload reserve the right to limit quantity in time of shortage.
Canada Post default shipping is with card for pickup.
If you want to receive your shipment at the door, please indicate it in the comment section of the checkout page. (We will not be responsible for the delivery if you choose this option.)
Shipping method or carrier can change without notice.
The cancellation of a prepared and labeled order will be refunded by gift certificate without expiration date.
We process orders in the order we received them, we cannot estimate which day and time it will be delivered, this is not under our control.
This is your responsability to follow your tracking number that was provided to your email.
Your tracking number is also available in your account under "My Orders".
Combining orders is not possible for logistic reasons.
X-Reload at our descretion, have the right to merge orders and the difference will be refunded as a gift certificate.
X-Reload is not responsible for delays created by the shipping carrier. For any inquiry regarding delays with shipping carriers, please contact carriers customer support and provide your tracking number.
Duties & taxes are the responsibility of the customer purchasing the product.
