Frequently asked questions (FAQ)

We have classified most frequent questions asked in subjects to ease your search for answers within our help center.

Click on sections titles below to visit help sections.

Browse and use X-Reload website

Get answers about everything regarding browsing and website functions. Having an issue? Find an answer here.

Shop on x-reload

Improve your customer journey with these quick shopping tips!

General inquiries

For all general inquiries about your account, billing, terms and conditions, shipping policies, store adress, it's here!

Import items with X-Reload

X-Reload can help you get specialized and foreign items with his import service. Find all the details and conditions on this page.

What is reloading?

We answer this common question in this section.

Technical resources

We have listed pdf documents and links about reloading. Visit the section to find useful resources about reloading.